Shipping Policy
DOMESTIC ORDERS
All orders will be shipped 1st Class or Priority Mail via USPS.
Domestic orders of $50.00 (USD) or more ship free within the United States.
A flat shipping rate of $3.00 (USD) will be applied to orders less than $50.00 (USD). This rate is subject to change without notice.
The above does not apply to International Orders.
INTERNATIONAL ORDERS
Free shipping DOES NOT APPLY to International Orders.
All orders will be shipped First Class Package International via USPS.
International shipping is currently available for Canada, United Kingdom, Australia and New Zealand.
International shipping charges will automatically be calculated at check out and applied to the order.
If you are not in one of the countries listed above and would like to place an order, please email us at info@hardfocusdesigns.com or call us at (US) 256-212-0066.
Updated 11/30/2017
Return Policy
We want you to be happy with your purchase from HardFocus Designs. Your complete satisfaction is very important to us. If you wish to return something for any reason, we are happy to exchange or credit you for any item that is not worn, damaged or customized. Simply send it back to us within 30 days of the original purchase date following the steps below.
Please note: credits can only be applied to the original form of payment
In order to return an item, please follow these steps:
- Complete the Merchandise Return Form included with your shipment or email us at hardfocusdesigns@gmail.com to request a printable form.
- Please include the original invoice and packing slip included with your shipment.
- If possible, please use the original box and packing materials for your return.
Mail items to:
HardFocus Designs, LLC
299 Mattox Road
Ashland, AL 36251
We will make every effort to process your return quickly and efficiently. We ask for your help by inspecting your shipment immediately upon delivery and by filling out the Merchandise Return form completely. This will help us better identify and understand the reasons for the return and take corrective action for the future.
Thank you, for shopping at HardFocus Designs.
We appreciate and value your patronage!
